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New Articles by StratForm

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The Demise of Strategic Planning
Strategic planning is commonly viewed as the most important business process. Then why do so many organizations not do it?
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Three Functions You Should NOT Outsource...
Many advanced services can be delivered by third-parties today. But there are some responsibilities for which outsourcing is a very slippery slope...
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Top Team Alignment and Accountability
Senior leadership alignment and accountability is critical to implementing major change. Does your senior team have both the will and the skill required to lead?
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StatsCan on Offshoring Business Services
Is offshoring business services negatively impacting the Canadian economy?
A recent Statistics Canada research study says "No, in fact it's positive..."
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Xerox/ACS and Dell/Perot: Synergy-Challenged
Technology and service provider mergers sound good in theory, but here are two instances where the value of the combinations is questionable at best.
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Trends and Predictions for Finance & Accounting Outsourcing
Here are StratForm's views on some of the latest developments, predictions and trends in the rapidly-maturing FAO market.
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Simple But Powerful Program Management "Tricks"
Program Management is much more than just coordinating multiple projects. Here are techniques we tend to use time and again to reduce risk...
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Who is Acccountable for This?
Lack of clarity on accountability is at the root cause of failed change projects. Find out what true accountability means and how to implement it.
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Top 5 Worst Practices in Outsourcing Governance
Governance remains one of the weakest areas of outsourcing. Learn how to improve yours from the mistakes of others...
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Choosing the Right Pricing Model for a Shared Service
Pricing is a key issue for most shared service centers. Here are common options with our advice on choosing the right one for your business.
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Interesting New and Emerging Offshore Locations
Looking to offshore but not wanting to "follow the pack"? Here are three less-known but intriguing locations to consider for your services delivery.
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Achieving a "Lean Service" Breakthrough
Lean methods can dramatically improve efficiency and customer satisfaction in service businesses. Learn how to do it in yours.